Athena Property Services Privacy Policy


Introduction

Athena Property Services ("Athena," "we," "us," or "our") is a property management, maintenance, and construction company based in Cape Girardeau, Missouri. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website at www.rentathena.com, call us, or send us a text message.

By using our website or contacting us, you agree to the practices described in this policy.


Information We Collect

We collect only the information you choose to give us, plus basic technical data from website visits.

  • Contact information: your name, mobile phone number, email address, and property or service address.
  • Message content: what you send us by text, phone, email, or website form, such as maintenance requests, rental inquiries, or service questions.
  • Consent records: the date, time, and method by which you agreed to receive text messages, and any opt-out requests.
  • Website data: standard information such as IP address, browser type, and pages visited, collected through cookies or analytics tools.


How We Use Your Information

We use your information only to serve you and run our business.

  • Respond to your questions, rental inquiries, and service requests
  • Schedule and confirm maintenance, repair, and construction appointments
  • Send account, lease, and service updates you have requested
  • Provide customer support
  • Keep records required by law and improve our website and services

We do not sell your personal information.


Text Messaging (SMS) Terms

When you text us at 573-587-2672, or provide your mobile number and agree to receive texts, you consent to receive text messages from Athena Property Services related to your inquiry or service.

  • Types of messages: replies to your questions, appointment scheduling and reminders, maintenance and service updates, rental and leasing information, and customer care. We do not send marketing texts unless you separately opt in.
  • Frequency: message frequency varies based on your conversation with us.
  • Cost: message and data rates may apply, depending on your mobile carrier and plan.
  • Opt out: reply STOP at any time to stop receiving messages. You may also reply QUIT, END, CANCEL, UNSUBSCRIBE, or OPT OUT. You will receive one final message confirming your opt-out.
  • Help: reply HELP for assistance, or contact us at 573-587-2672 or leasing@rentathena.com.
  • Carriers: mobile carriers are not liable for delayed or undelivered messages.
  • Consent is not required to buy: agreeing to receive texts is not a condition of any purchase, lease, or service.


Example messages:

  • "Athena Property Services: Thanks for reaching out! How can we help you today? Reply STOP to opt out."
  • "Athena Property Services: Your maintenance appointment is confirmed for Tuesday between 9 AM and 12 PM. Reply HELP for help, STOP to opt out."


How We Share Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.


We share other personal information only in these limited cases:

  • Service providers: companies that help us operate, such as our phone and messaging provider, property management software, and accounting software. They may use your information only to provide services to us.
  • Legal requirements: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Athena, our residents, or others.
  • Business transfers: in connection with a sale or reorganization of our business, subject to this policy.


Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes above or as required by law.


Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.


Your Choices

You may opt out of text messages at any time by replying STOP. You may also contact us to ask what information we hold about you, or to request that we correct or delete it, subject to legal and recordkeeping requirements.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with a new "Last Updated" date.


Contact Us

Athena Property Services

339 Broadway St, Suite 101

Cape Girardeau, MO 63701

Phone: 573-587-2672

Email: leasing@rentathena.com

Last Updated: November 5, 2026